Product Updates & Releases
SMS and MMS sends from numbers without an approved A2P 10DLC campaign attachment are now blocked up front with a clear, actionable error instead of being silently rejected by carriers.
Read more →Contacts created from name-only lead sources (Facebook ads, website forms, Zapier) now display their name correctly in the All People list and global search results.
Read more →The Reorder button on contract pipelines no longer throws an error, and drag-and-drop stage reordering now saves instead of silently reverting.
Read more →Merge fields in the newsletter builder can now be copied with one click and inserted inline, and they render in the same font as the rest of your email.
Read more →Removing a team member now prompts admins to reassign their leads, so contacts are never orphaned on someone who has left the team.
Read more →Automations that create tasks with 'Assign Task To: Lead Owner' now route the task to the lead's currently assigned agent, not the contact's original creator.
Read more →When a carrier reports a number as a landline or invalid, SMS to that number is now paused on the first failure instead of after repeated attempts — protecting your sending reputation.
Read more →Pick the user, pond, or group you care about right in the Zap editor — the trigger now only fires for assignments that match.
Read more →Inbound inbox calls where the caller hangs up without leaving a voicemail now show up as missed calls in the Inbox, instead of silently disappearing.
Read more →Your synced emails now show up alongside texts, calls, and voicemails in My Inbox — one unified personal feed.
Read more →
