Product Updates & Releases
Campaign opens, clicks, and deliveries now record correctly. Webhook signing self-heals on SendGrid, Mailgun shows an honest health status, and new API providers configure their webhooks automatically.
Read more →Pin important notes so they always appear above other notes on a contact (and company/contract) — on web, mobile, and the Partner API.
Read more →Build Zaps that fire only when a specific tag is added (or removed) on a Sure Send contact, instead of every time the contact is touched.
Read more →Team-wide Gmail and Outlook providers now show a clear 'Send-only' badge with a tooltip explaining that inbound sync is disabled, so admins can spot when inbound mail is not being synced back into the CRM.
Read more →Follow-up to the 2026-05-14 fix — dialer calls now emit exactly one callsUpdated webhook per terminal state, with stable outcome and duration.
Read more →A new inline star button lets anyone promote a secondary email, phone, or address to primary with one click — including team members on locked contacts. Edit, Delete, and Add now live in a dedicated menu for a cleaner row.
Read more →Smart list filters using =, !=, >, >=, <, <=, and between operators on custom date fields now return the correct contacts instead of always returning zero.
Read more →Toggling a Zap off and on (or editing and re-saving) no longer leaves stale duplicate subscriptions that swallow webhook deliveries.
Read more →The Activity Leaderboard's This Year and Last Year date range filters now return the full year of activity instead of silently falling back to one month of data.
Read more →Submitters can now archive and restore their own library items — both personal/team items and community submissions — without needing platform-admin help. A new 'My Library Items' page lists the personal and team-shared items you've added.
Read more →
